eAIby eAI

    Your Customers Already Order on WhatsApp. Now AI Handles the Rest.

    Odello captures orders from WhatsApp messages, voice notes, PDFs, group chats, and emails — in English, Mandarin, and Singlish — and structures them into your ERP automatically. No app downloads. No behaviour change from your customers.

    Book a 15-Minute DemoBack to eAI Platform
    95%
    Reduction in manual order processing
    24/7
    Orders captured including after-hours
    Any language
    Powered by AI translation — English, Mandarin, Singlish, and any language your customers speak

    Backed by Seeds Capital, the venture investment arm of Enterprise Singapore · From S$1,499/month

    What Odello Handles

    Every Order. Every Channel. Every Language.

    Odello isn't just another ordering system. It processes the messy, unstructured way your customers actually communicate — and turns it into clean operational data.

    WhatsApp Text Orders

    Customer sends 'eh bro, tmr can add 2 carton of salmon' — Odello understands it, confirms the product and quantity, and creates the order. Works in English, Mandarin, and Singlish.

    Voice Note Processing

    Your customer records a 30-second voice note in Mandarin listing what they need. Odello transcribes it, extracts the order, and confirms back. No typing required from the customer.

    PDF & Email Intake

    Purchase orders arrive as PDF attachments or email bodies. Odello reads them, extracts line items, matches to your product catalogue, and creates the order in your ERP.

    WhatsApp Group Chat Orders

    Multiple customers ordering in the same group chat. Odello identifies who ordered what, creates separate order records, and confirms each one individually.

    Confirmation & Payment Gating

    Odello sends order summaries for customer confirmation, collects payment via integrated gateways, and holds orders until payment clears. Unpaid orders don't flow downstream.

    Exception Handling & Human Handoff

    When Odello encounters something it can't handle, it summarises the context and routes to your team. It learns from how humans resolve exceptions and improves over time.

    AI Chat Ordering

    Order via WhatsApp in Seconds

    Your customers can place orders through text, voice, or even photos. Our AI understands it all — checks inventory, confirms pricing in SGD, and creates orders instantly.

    Natural language processing
    Voice message recognition
    Image-based product detection
    Real-time inventory & SGD pricing
    Multi-language support
    Auto order confirmation & tracking

    Text Ordering

    Online • WhatsApp

    Hi, I'd like to order 200 packs of Chicken Nuggets
    Sure! I found Chicken Nuggets (1kg pack) — SGD 8.50/pack. That's SGD 1,700.00 total. Shall I create the order?
    Yes, deliver to our Jurong warehouse
    ✅ Order #2391 created! Delivery to Jurong warehouse scheduled for tomorrow 9 AM. Anything else?

    Voice Ordering

    Online • WhatsApp

    0:04
    I heard you'd like 100 cartons of Fresh Milk (1L). That's SGD 3.20/carton — SGD 320.00 total. Confirm?
    0:04
    ✅ Order #2392 confirmed! Delivering to Tampines hub by 6 AM tomorrow. Receipt sent to your email.

    Image Ordering

    Online • WhatsApp

    Product photo
    📷 [Photo of product shelf]
    I detected 3 products in your photo: • Jasmine Rice 5kg — SGD 12.80 • Cooking Oil 2L — SGD 6.50 • Soy Sauce 500ml — SGD 3.20 Want to reorder any of these?
    All of them, 50 units each
    ✅ Order #2393 created! • 50× Jasmine Rice — SGD 640.00 • 50× Cooking Oil — SGD 325.00 • 50× Soy Sauce — SGD 160.00 Total: SGD 1,125.00 → Changi depot
    Pricing

    Simple Pricing

    Standard

    S$1,499/month per entity

    Up to 4,000 orders/month

    • 2 channels (WhatsApp + Email)
    • 2 integrations (accounting + 1 more)
    • Driver app with proof of delivery
    • Warehouse app with picking workflows
    • Pricing groups and credit limit controls
    • WhatsApp ordering with menu navigation
    • Order confirmations and basic reporting
    • Unlimited user accounts
    Book a Demo
    Most Popular

    Plus

    S$1,599/month per entity

    Up to 8,000 orders/month

    • 3 channels (WhatsApp + Email + Telegram or WeChat)
    • 3 integrations (accounting + 2 more)
    • Manufacturing and BOM
    • Batch and expiry tracking
    • Catch-weight handling
    • Everything in Standard
    • Unlimited user accounts
    Book a Demo

    Scale

    S$2,499/month per entity

    Up to 20,000 orders/month

    • All channels
    • Unlimited integrations
    • Custom workflow scope on request
    • Priority implementation cadence
    • Everything in Plus
    • Unlimited user accounts
    Book a Demo

    SGD pricing shown for Singapore-based businesses. We tailor scope and pricing for other markets.

    Bigger operation? Multi-entity? Custom integration scope? We'll size a plan around you. Talk to us.

    Book a Call

    Backed by Seeds Capital, the venture investment arm of Enterprise Singapore

    Frequently Asked Questions

    Odello's AI reads WhatsApp messages, voice notes, PDFs, images, and emails from your customers. It understands the order in English, Mandarin, or Singlish, structures it into a proper order record, and pushes it into your ERP. Your customers don't need to download any app or change how they order.

    Yes. Odello supports both individual WhatsApp chats and group chats. It can process orders from multiple customers in a single group chat, identify who ordered what, and create separate order records for each customer.

    Yes. Odello transcribes and processes voice notes in any language — including English, Mandarin Chinese, Singlish, Malay, Thai, Bahasa Indonesia, and more. Powered by AI translation, Odello works with any language your customers speak. This is especially useful for older customers or busy kitchen staff who prefer speaking over typing.

    Odello starts at S$1,499 per month. Setup fees range from S$15,000 to S$27,000 depending on complexity. Eligible SMEs may qualify for up to 50% government subsidy.

    Odello can work as a standalone AI layer that plugs into your existing ERP via API, or it can be bundled with eAI's full ERP system which includes warehouse management, delivery planning, driver app, and finance controls.

    Ready to Automate Your Order Intake?

    See how Odello captures WhatsApp orders, voice notes, and PDFs — and structures them into your ERP automatically.

    Book a 15-Minute DemoBack to eAI Platform